Shipping & Delivery

At TemplatesPalace, all our products are delivered digitally. This means there is no physical shipping, and you can access your templates instantly after purchase.

1. Digital Delivery

When you complete your order, you will receive immediate access to your purchased templates. Downloads are available:

• Directly on the order confirmation page.
• Via a download link sent to your email address.
• In your My Account section for registered users.

2. Delivery Time

Digital downloads are available instantly after payment is confirmed. In rare cases, payment processing may take a few minutes.

3. Failed or Missing Downloads

If you experience issues accessing your templates, please:

• Check your spam or junk folder for the email confirmation.
• Log in to your account to download directly.
• Contact our support team at info@templatespalace.com for assistance.

4. Refunds & Returns

As our products are digital files, we do not offer returns once a download has been made. However, if you encounter technical issues or accidental duplicate purchases, please review our Refund & Return Policy.

5. International Customers

Since delivery is digital, there are no shipping restrictions or customs fees. TemplatesPalace products are available to customers worldwide.